The HUMANE Clinic is a space that values the autonomy and empowerment of individuals and provides an alternative to diagnosis led approaches.

In understanding a human being as a unique and autonomous soul, acknowledgement is made of the many ways an individual might perceive and experience mental distress or other meaningful realities.

HUMANE Clinic values the human to human relationship as an opportunity for an individual to develop meaning in their life, valuing the process of working through the story of their experience. 


Acknowledging that we cannot cure another person, or presume to know what is wrong with another person, the HUMANE Clinic takes the view that the individual should be the arbiter of their own experiences, the author and teller of their own story, and be in control of their own life journey.


At the HUMANE Clinic the individual seeking support is considered the best person to understand and make sense of their own mental distress. HUMANE Clinic therapists intend to be alongside another person as they discover what is meaningful - through acceptance of their experiences and exploring how they might feel empowered to create the best life for themselves. 

HUMANE Clinic recognises that a persons expression of distress, in whatever form this takes, is a function of communicating their needs. The HUMANE Clinic provides specialist clinics relating to people experiencing voices, visions, or other realities. The Clinic also works with individuals and networks who communicate distress through suicide, emotional expression, and those who have experienced oppression in the context of adversity, trauma and prejudice. 

HUMANE Clinic is also concerned with social justice and provides support and advocacy for those in the mental health system, experiencing domestic violence oppression, and those under involuntary orders of the Mental Health Act. The Clinic also works with people who are seeking to rationalise, reduce or taper off medication.   


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Matt Ball is a Nurse Practitioner, Psychotherapist and founder of Humane Clinic. Matt speaks internationally on humane approaches to working with a person in distress as an alternative to pathologizing, diagnosis led, mental health systems. 

Matt was awarded Australian Mental Health Nurse of the year in 2017 for his work providing alternatives. His vision for the Just Listening Community draws on lived and professional experiences.

Matt is an experienced trainer and keynote speaker. He has also developed the theory of Dissocaichotic, and teaches, supervises and consults nationally and internationally. Matt has also acted as an expert witness in child protection and family legal cases. 

His background includes valuing and learning from his own lived and professional experiences in mental health, drug and alcohol, domestic violence and compassion based approaches to human connection.


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Rory is a Social Worker and Psychotherapist, and facilitates training in humane approaches across Australia. Rory has lived experience of emotional distress. He understands feeling misunderstood and alienated by an emphasis on diagnostic labels, rather than acknowledgement that distress is an understandable response to our experience of the world.

Rory’s therapy approach prioritises offering non-judgemental and compassionate human connection. ​He has a particular interest in working with people who hear voices or experience extreme states and other emotional distress.

Rory has previous professional experience in homelessness and social justice advocacy. He has a deep understanding of our social, political, and economic systems, and the compounding alienation people can experience when interacting with these systems.


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Berny is a psychotherapist. She has worked in mental health for the past 16 years including facilitating hearing voices groups, therapeutic groups one – one work, activity groups and leadership roles support staff, volunteers and students.

In recent years Berny has studied psychotherapy and counselling, developing skills in these approaches as a therapist and in supervision at the Humane Clinic.  

Berny has extensive experience supporting people who experience extreme states, voices, visions and alternative realities and has completed significant training in trauma based models and practices and has contributed to the development and delivery of models such as Suicide Narratives, Just Listening and Hearing Voices.

In 2020 she graduated from the Psychotherapy certificate at Humane clinic and is part of the teaching team delivering workshops on Just Listening, Hearing Voices and Suicide Narratives.

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$150 per hour*

Fees for Matt Ball - $200 per hour​ (Medicare rebate of $51.35)

Group Therapy

(Yalom group psychotherapy 1.5 hours)

$70 per person/week

(max of 8 people per group)

Mutual aid groups - Free 

Hearing Voices groups

Suicide Narrative groups

Open Dialogue

(Family/network group work)

$240 per hour


$200 per hour

Group Supervision

$70 per person/week

Consultation and Education

Fees vary depending on content/length

Please contact for further information